**Kickstarter Casualty: 10 Playtesters That Could Have Saved Us**
Kickstarter. The final frontier. A launchpad for dreams or a black hole for your savings. Success hinges on many things, but ignoring crucial feedback can be a fatal error. Specifically, the wrong kind of feedback. Here are ten types of playtesters that, if relied upon, can actively sabotage your Kickstarter campaign.
The “Just Wants to Be Nice” Player
This playtester is your grandma, your mom, or that overly supportive friend. They love you, they want you to succeed, and they’ll tell you everything is amazing, even when it’s clearly not. Their feedback is consistently positive, lacking any constructive criticism.
The problem? Unfiltered praise breeds complacency. You need honest assessments of your game’s flaws and your pitch’s weaknesses.
How to identify them: Pay attention to the language they use. Do they say things like “It’s so great!” without specifics? Do they avoid mentioning any areas for improvement?
Mitigation: Frame your requests carefully. Explicitly ask for negative feedback. “What did you dislike? Where were you confused?” If that fails, seek playtesters who aren’t emotionally invested in your success.
The “Armchair Designer”
This player knows everything about game design… in theory. They’ll bombard you with their grand ideas, completely ignoring the core mechanics you’ve already established. They want to redesign your game, not playtest it.
Their input is often unrealistic, scope-creeping, and completely detached from the practical constraints of game development.
How to identify them: Watch out for phrases like “You should add a…” or "Wouldn’t it be cool if…". They focus on features outside the existing game.
Mitigation: Set clear boundaries. Explain your game’s design pillars and the limitations you’re working with. Redirect their suggestions towards future content or expansions, and definitely don’t let them control the playtesting session.
The “Technical Difficulties” Guy
This playtester struggles with technology. They can’t install the game, don’t understand the controls, or constantly encounter bizarre bugs that no one else experiences.
While bug reports are valuable, this player’s struggles overshadow actual gameplay feedback. You spend more time troubleshooting their setup than gathering useful insights.
How to identify them: Repeatedly asking basic questions about installation or controls. Frequent reports of unique, unreplicable bugs.
Mitigation: Offer detailed instructions and troubleshooting guides upfront. Consider conducting the playtest remotely with screen sharing so you can help them directly. Prioritize playtesters with a reasonable level of technical proficiency.
The “Rules Lawyer”
This player meticulously scrutinizes every rule, searching for loopholes and edge cases. They’re more interested in exploiting the system than experiencing the game as intended.
Their “feedback” focuses on obscure interactions and hypothetical scenarios, rarely addressing the core gameplay loop or overall enjoyment.
How to identify them: Obsessively questioning the wording of rules. Searching for ways to break the game. A focus on minutiae over the big picture.
Mitigation: Emphasize the importance of playing the game as designed, not as a puzzle to be solved. Remind them that you are looking for overall impressions, not a forensic analysis of the rulebook. This is a game, not a legal document.
The “Silent Observer”
This playtester says nothing. They play the game, but offer no verbal feedback. You’re left guessing what they thought.
Their silence is useless. You need to understand their experience, their reactions, their confusions.
How to identify them: Requires constant prompting to elicit even minimal responses. Reluctant to offer opinions, even when directly asked.
Mitigation: Create a structured feedback form with specific questions. Encourage them to “think aloud” while playing. If all else fails, consider a different playtester. If they are a Kickstarter backer already, thank them for their time and move on.
The “Always Online” Distractor
This player is constantly checking their phone, responding to messages, or browsing the internet while “playtesting.” Their attention is divided, and their feedback is shallow.
Their lack of focus undermines the entire process. You need engaged participants who are fully immersed in the game.
How to identify them: Glancing at their phone frequently. Obvious signs of distraction during gameplay. Vague or generic feedback.
Mitigation: Clearly communicate your expectations for focused participation. Request that they minimize distractions during the playtest session. Schedule playtests for times when they are less likely to be interrupted.
The “Genre Expert”
This playtester is deeply familiar with the genre, but only likes one very specific type of game within that genre. They constantly compare your game to their favorite title, highlighting every difference as a flaw.
Their narrow perspective limits their ability to appreciate your game’s unique strengths and appeal to a broader audience.
How to identify them: Frequent comparisons to a single, specific game. Dismissing elements that deviate from their preferred style. Insisting that your game should be more like X.
Mitigation: Acknowledge their expertise, but emphasize that your game is aiming for a different experience. Remind them to evaluate your game on its own merits, not solely in comparison to their favorite title. Focus on how your game is different, not how it is the same.
The “Hates Everything” Hater
This player is just generally negative. They find fault with everything, regardless of its quality. Their feedback is consistently critical and often unproductive.
Their negativity can be demoralizing and unhelpful. You need constructive criticism, not a constant barrage of complaints.
How to identify them: Consistently negative tone. Focusing on minor flaws while ignoring positive aspects. Making sweeping generalizations without specific examples.
Mitigation: Try to understand the root cause of their negativity. Are they genuinely frustrated with the game, or are they simply a cynical person? If their feedback remains unhelpful, politely thank them for their time and move on.
The “Marketing Blindspot”
This playtester only focuses on gameplay. They completely ignore the Kickstarter page, the trailer, and the marketing materials.
Gameplay is crucial, but the Kickstarter campaign is about more than just the game itself. You need feedback on your pitch, your presentation, and your overall communication.
How to identify them: Offers extensive feedback on gameplay, but provides no comments on the Kickstarter page or trailer. Seems uninterested in the marketing aspects of the campaign.
Mitigation: Explicitly direct their attention to the marketing materials. Ask specific questions about the pitch, the rewards, and the overall presentation. “Does the trailer make you want to play the game?”
The “Lone Wolf”
This playtester is only one person. You need a diversity of opinions, perspectives, and playstyles to gather comprehensive feedback.
Relying solely on one individual’s assessment can lead to biased or incomplete conclusions.
How to identify them: This is less about identifying the individual and more about recognizing a lack of diversity in your playtesting group.
Mitigation: Actively recruit playtesters from different backgrounds, skill levels, and gaming preferences. Seek out players who represent your target audience.
Kickstarter is a team effort. Don’t let bad playtesters sink your ship. By carefully selecting your playtesters and actively managing their feedback, you can dramatically increase your chances of success.
Resources:
- Subreddits dedicated to playtesting.
- Local game development groups.
- Online communities focused on your game’s genre.
Good luck, and may your Kickstarter be ever in your favor.